off topic, but I need to vent!!
Ok, so I have been having extreme abdominial pain for the past few days, and was even throwing up some blood last night. I went to see an internal medicine dr. (Dr. Barbara, at the westview heathplex) today, and let me tell ya what, it took every bit of me not to punch this woman that worked in his office, right in the mouth.
I forgot my cc at home (I just filed bankruptcy, and I dont carry it with me, so I am not tempted to use it for stuff I dont need), and I went flying out the door, cause I had no notice for this appointment. I also dont carry large sums of money on me, maybe 10-15 bucks, in case I need gas, or smokes, or whatever. I get to the doctors office, and the receptionist (who, I'm sorry, looked like she had one foot in the grave), asked me how I was going to pay my co-payment of 30 dollars. I told her, "Well, I dont have that much cash on me, and I dont have my cc, so I guess you will have to mail me a bill", to which she said "I dont think we can do that, but I'll check"
After about an hour of waiting, the nurse calls me back, and another lady (not the half dead one), stops her, and say's "He doesnt have his copayment, we dont know if we can see him, we need to talk to the doc", and then she closes the door. Then I hear her say "What kind of person goes to the doctor without money, or a cc, I sure dont", and I said "You know, I can hear everything you are saying, and there is no need for you to make me feel like an idiot, and below you"
She said "Do you normally go places without money?" and I told her, "No, if I would have had more notice that this appointment was happening, I would have gladly had the money for you, but you decided it would be a good idea to only give me 30 min notice, by calling my work number, when you knew I wasnt there" She rolled her eyes at me, and walked away. It took every fiber of my being not to punch her in the mouth, and call her every name in the book, but my mother raised me better than that, and I dont ever want to disappoint her.
So i finally get back to see the dr, and he is appologizing that she made me feel that way. I didnt feel good to start with, and this b*tch treats me like a 3rd rate citizen, just ruined my day. I hate crying in public, but I just couldnt hold it back.
Sorry for my venting, I just needed somewhere to let it out, and now I am going to go watch "the golden girls"
Thanks for reading, and allowing me an outlet.
S.
Scott,
I have met people at DR. offices just like that!!! I can't understand why people have to be so power hungry. I have eight kids and have carried a diaper bag instead of a purse for about the last 10 years, and one time I also forgot to provide a way to pay my co-pay. I just want to say that you handeled much better than me, I think your mom would have been proud. I bet it made her feel bad that she made you cry and maybee she will remimber it next time she has the option of hurting someone's feelings.
I hope you are feeling beter soon, take care
Carmen
Hi Scott,
Man can I relate. I went to the Dr. Friday, for an appt that was scheduled a month ago, recheck to get new scripts and test results, etc. I got there 15 mins early and waited 1 hr and then went to the desk to nicely aske the receptionist if she would check my appt time maybe I didn't have the right time. She very nastily said we called your name, I nicely said Im hard of hearing so I always sit right by the door and I didnt hear anyone. She said I called you and the nurse called you! Then she checked the computer and said YOU cancelled you appt! Of course I didn't cancel, if I had I wouldnt have driven all the way from Greenwood across town to sit in the office for fun. So to make a long story short they would not see me and didnt even offer to give me refills on my drugs. I nearly got into a shouting match with the receptionist, because she kept saying YOU cancelled your appt, and I kept saying I didnt cancel my appt! I had the flu last week and called for a same day appt, they didnt have one and gave me one for the following day. The next day I felt better (but mostly didnt feel like showering and drivng to Dr office) so I called and cancelled. I am sure they cancelled the wrong appt. I tried to explain this to the nasty gal but she wasnt hearing it. Anyway I didnt cry which was a big deal since I always cry when I get mad, and I was mad! I said ok just give me the name of someone I can talk to besides you and a release of information to transfer my records because I wont be back here. I called today and made an appt with my new Doctor! The bad thing is that the have so many patients that they dont care if I come back or not. I called IU medical group and talked to a patient rep, not that it will do any good but I got to vent. Ok so anyway I feel your pain Scott and that old rag outta be tarred and feathered! and RETIRED
Keep your chin up and dont let the Turkeys (or in this case old bats) get you down
Christine
Hi Scott
Vent all you want since venting takes some of the preasure off. It seems like everywhere we turn these day we find rude and uncareing people in public service. I think there needs to be more customer service training done. You would think that by not getting your $30.00 right then and there that the Dr would not be able to feed his family this week. Of all places where you need compasionate employees is in a Dr office or hospital where people are felling bad or they would not be there in the first place.
Ok now I have vented also.
Hope your next visit goes better. Also hopefully you are feeling better now.
Congrats also for not loosing your temper. Your mother taught you well.
Dan
oh my gosh this happened to me at my yearly GYN app..............no checks, no nothing..i dug and dug in my purse for money i was still short by like 20 cents, but they let me go and did not hold me for randsom...ooh yeah acted like i was a nut of some sort, which true i am...i bet ya when i go back they will have that on my balance too....lmao, they never billed me...they had no problem with about 5.00 in coins....oooh my gosh....i feel what you are saying...but you know they need to know **** happens sometimes.....and not act like you were the first one ever to have done this..glad the doc saw you....
Scott,
I'm sorry you had that happen to you! Just leave that woman's bad day with her and you keep on going. My daughter who is 7 years old (bless her heart), tends to sing that part in Finding Nemo when she's having a bad day "just keep swimming, just keep swimming, just keep swimming, swimming, swimming ..." . I think it is so true! I do it when I'm really pissed and it makes me laugh. Try it some time, maybe it will work for you. Childish, I know .. but hey, whatever makes me remember that my mama didn't raise me wrong!
Hugs,
Nicki