UGHH!! WHAT TO DO?!?!

Dr.'s office called to day. UHC called them today and told them I have an exclusion on my policy. We called them at least four times to verify coverage and they said yes. I am sooo mad. Now they said if the Dr's office requests a peir to peir review that it could be overturned. I am so confused. Does anyone know if this is true? I just want to scream. I think I can appeal it but not sure. I also have an appointment in Chicago with another Dr. w/my secondary insurance in April. I just don't know what to do. Fight UHC or go with my secondary that covers it if it is medically necessary. All input is greatly needed!! Shelley

I would say if they told you a peer to peer review could get the exclusion overturned, GO FOR IT.. your doctor's office should have an insurance person who would know more about it.. ask them!! whatever you do, don't give up!! Stef Lap RNY 11/12/04 390 -> 332 -> 175