kathunk! kathunk! kathunk! kathunk!
that's the noise my heart is making.. okay not really.. but I'm all wound up and I'm thinking my extended anxiety is SUCKING THE LIFE OUT OF ME!!
Waiting for this pre-auth is just killing me.. I'm sorry to whine, guys.. I have so little patience. When I make a decision about something, I want it NOW RIGHT NOW! I don't want to wait.. and this waiting is just driving me full-on bananacakes..
I called today (even though she told me to call tomorrow) just to check and see if maybe.... maybe... but no. No status. I was on hold for a while so I think she actually went OVER there to ask (how cool is THAT?).. but then she said she is going to keep my patient ID and check status for me until there's a change. This is the same woman who called ME to tell me she got my faxed paperwork.. so I trust she will call me.
I'm a wreck.. an absolute wreck.
Also, if you all ever have a chance to suggest an insurance company to your employers.. TELL THEM ABOUT REGENCE HEALTHCARE.. I have been floored for the third time in as many contacts with this company.. they are amazing. I feel like I'm the only caller these people ever have to deal with.. and they really go the extra mile for you.
Okay.. rant over.. anxiety continuing..
Stef