University of Chicago

jazzy31
on 10/20/09 1:39 am
Hi All,
I went for my evaluation on 9/2/09 at University of Chicago Medical Center and was approved into the program on 9/10.  As of now they still have not submitted my paperwork to my insurance company.  Do you think that is normal or should I keep following up with them?  I don't want to seem pushy and I know they are busy, but it just seems like the insurance company should have it by now.  I did follow up with the dr's office on 9/29 and they said it had not been submitted yet.  I called my insurance company today and they said it was not submitted yet, but to try back. 

Thank you!  By the way I've been working out & eating good so I'm happy to say that I've lost about 15 lbs!  I'm determined to lose some weight on my own before surgery. 
ChristineB
on 10/20/09 3:17 am - Western 'Burbs Chgo, IL
On October 20, 2009 at 8:39 AM Pacific Time, jazzy31 wrote:
Hi All,
I went for my evaluation on 9/2/09 at University of Chicago Medical Center and was approved into the program on 9/10.  As of now they still have not submitted my paperwork to my insurance company.  Do you think that is normal or should I keep following up with them?  I don't want to seem pushy and I know they are busy, but it just seems like the insurance company should have it by now.  I did follow up with the dr's office on 9/29 and they said it had not been submitted yet.  I called my insurance company today and they said it was not submitted yet, but to try back. 

Thank you!  By the way I've been working out & eating good so I'm happy to say that I've lost about 15 lbs!  I'm determined to lose some weight on my own before surgery. 
I do not think that you would be out of line to call and make a friendly and courteous inquiry. Good luck.

 
Open RNY May 7
260/155/140 




 

Nicolle
on 10/20/09 2:55 pm
Call Alverdy's office. You are a (soon-to-be) paying customer for a big-ticket item and should be treated as such. If they will not move this along, tell them Dr. Rabkin's office will! And he has monthly support group meetings in Chicago, to boot. LOL.

Good luck!

Nicolle

I had the kick-butt duodenal switch (DS)!

HW: 344 lbs      CW: 150 lbs

Type 2 diabetes and sleep apnea GONE!

Tonya75
on 10/21/09 11:26 pm - IL
Hey Nicolle,

Stop trying to steal a Dr. Alverdy's patient....
Tonya75
on 10/21/09 11:25 pm - IL
Hi Jazzy,

I saw University of Chicago..and had to chime in...

I was very persistant with Dr. A office. I called everyday. I know I was a bother, but at some point I didnt care. I was begining to lose sleep, and think about me being approval all the time. 

My thoughts were, if you are persistant, they know who you are and eventually would get tired of you calling and submitt right away.

The insurance person there is very very nice, and understanding. She has a lot on her plate, exspecially now with alot of folks trying to have the surgery before the end of the year, before January when folks start over with their deductable.

Let me know if you have any questions, I hope I can be of some help to you. I will be having my surgery on Nov 23. I trust that Dr. A and his staff will take good care of me.

Good Luck!
DS Surgery 11/23/09
Tonya
 
                  
jazzy31
on 10/22/09 11:44 am
Tonya you were right that the ins person is very nice. She actually submitted my info on 9/25 and I got approval! I'm so excited. We set my surgery date for Jan 29th. Good luck on your surgery and can't wait to hear all about it. Which procedure are you having?
Tonya75
on 10/22/09 12:02 pm - IL
I am having DS. What are you having? My surgery date is Nov 23rd. Any reason why your are waiting until January? Is he really booked?
jazzy31
on 10/22/09 12:20 pm
Yes,he is booked but I wanted to wait so I could put money into my flex spending acct to cover my out of pocket max. You are a month away that is so exciting.
Tonya75
on 10/22/09 12:44 pm - IL
I am sorta opposite. I wanted to have surgery before January, because I have met my deductible and surgery will be covered at 100%. I am excited but scared. I just want it to be over.I never did the flex spending but I will enroll in January!
jazzy31
on 10/22/09 12:04 pm
Sorry I just realized you are having lap DS. I'm having lap DS too.
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