38 days and counting for approval

SueN1021
on 9/22/09 1:33 pm - Villa Park, IL

Yep, it has been 38 days since my paperwork was sent to my insurance.  I was told the other day, by the insurance comp., that it could be 35-40 days.  I'm getting so discouraged.  At this point, I want an answer, yes or no. 

Have you heard of an approval taking this long?  I haven't been on here long enough to hear about many insurance stories. 

Sue

Nicolle
on 9/22/09 5:03 pm
I am NO insurance expert, but this sounds like borderline crap to me.

I think you have some legal protection here. For example, they HAVE to respond by a certain time frame or else. Usually, I have heard 31-45 days.  Can you ask your HR department what their contract is with their insurer for timing on approvals?

You may also want to ask this question on the insurance forum here on OH.

Good luck!

Nicolle

I had the kick-butt duodenal switch (DS)!

HW: 344 lbs      CW: 150 lbs

Type 2 diabetes and sleep apnea GONE!

crystal M.
on 9/22/09 9:37 pm - Joliet, IL
I'm sorry.  I think I would have gone crazy waiting around that long.  I will keep my fingers crossed for you. 
berts4
on 9/22/09 10:43 pm - Rock City, IL
Hi Sue!

Yes, I have heard of an approval taking this long, but you should hear something soon.  Who is your insurance company?  Call them and your HR dept and stay on them.

I hate when they yank your chain like this. 

Hang in there..........BIG HUGS!

 

Tell someone that you love them!
Dawn
253/223/167/127
HW/SW/CW/GW
 

PameW
on 9/23/09 1:01 am
PameW
on 9/23/09 1:06 am
Sue:

It just depends on the insurance company and what exactly they are asking for as far as specs for your surgery. If the surgeon's office is helping you out, I would call them every week to check. Good luck and hope you get your approval soon!
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