Does anyone have atena Ins?

I am in Illinois, I have atena ins, I have been doing a 6 month supervised diet and I have not ost anything, I have been trying but just cant seem to get it off. I was wondering if this has happened to anyone else, and what happened. Thanks!

Sorry, cannot help you but just wanted to welcome you to the IL board. Have you tried posting this on insurance or main message boards? Chris Bennett