my mood today!!!!!!!!

yesterday i called dr. smiths office again after 3 days of calling. well they told me that they havent gotten anything back from anyone yet. i was like would you like me to call them and see when they will well krista said no i was well like see here i am going to be loosing my insurance at the end of the month. she put me on hold and then came back and told me to go ahead and do it if i want. she then told me that when they got that they would schedule my two scopes. i was like ok whatever. so but by this point i am pissed and depressed . so i call everyone to find out what is going on. Well guess what dietician was gone and physical theraphist was gone for the day. i call the psych dept. to see when he is sending my letter. guess what they inform me that i have to come in again. we have to go over this stupid test i took. well now he cant get me in to see him till next week friday. well i told the lady well you should of told me that when i took the freaking test last week. and i am going to lose my freaking insurance at the end of the month. well she said that if anyone cancel they will call me. well later yesterday afternoon Amy from dietician called me. i was surprise since it was her day off. She told me she personally talked to dr. smith her self and that they have two of my letters and that dr. smith said they were just waiting on the psych. evel. i was really that isnt what krista said to me. she said lynda i know cuz i talk to dr. smith himself. i was thank you. i just told her i was up set since i am losing my insurance and Amy said i dont blame you. i really think dr. smith needs someone in the office that is going to do something and help. there is no freaking reason that what is it since july 24th almost 4 months and i have done everything for them . What do i have to preform my own surgery also. so to dump this all on here. My mom is on my case thinking i am not doing anything but i am jumping threw all there freaking hoops. and it isnt getting me anywhere. but depressed and *****y. i just want to the dumb nurses in the head. and what pissed me off the most was when krista rudely said well we will call you when we get this all planned and schedule. dont she realize that if she is rude and not doing her job that it will look bad on dr. smith and he will not get patients. well i guess i am done venting for now. thanks for listening(reading). lynda

Lynda, I am so sorry to hear about what is happening to you. But if it helps any, it makes me feel so much better to know I'm not the only person in the world who is dealing with people like this. I'll tell you, I drove a truck for 20 yrs and if I had EVEN tried to do my job the way these Medical people I would not have lasted 1 month!!! They are nasty rude and sarcastic. I'd like to know who died and made them GOD!!! All I had to worry about was freight, they hold our lives in their hands. It's really sad. Thank you so much for your post it made me feel so much better. Sue

I work in a hospital and sadly have to agree with you. But what I have found is that it is mostly the ones who have worked there too long who act that way. People become just another number to them. I hope I never get that way. If I do, it is time to move on. I have only been here six months and have found that a little bit of empathy goes a long ways. I think patients are really grateful to talk to someone who acts like they actually care. They usually remember you the next time they come to the hospital and stop to chit chat. I deal a lot with insurances and find that especially people who are on Title 19 or who don't have any insurance are cautious when talking to me. It is very obvious that someone has treated them like a piece of trash in the past and they expect the same from me. But I've been there too and know how embarrassing it is to be in their shoes- having to deal with some smart alek behind a counter passing judgement on my situation does not make it any easier. A lot of government employees act the same way. Treat people how you would want to be treated, that's my motto. All right- I'll get off my bandstand now!!!

thank you for your replys. and you are very right how people are treated cuz of insurance. if i wasnt so close on losing my insurance i would go else where. thanks again. lynda