How do you handle the waiting?

Sheila H.
on 8/26/03 12:16 pm
I am so bummed right now! The insurance company has had my letter from the surgeon for over 2 weeks now. Of course no one there can tell me any sort of time frame for when I might hear something. They keep giving me this story that they are probably waiting for more info from the surgeon. But I called the surgeon's office today and they haven't been asked for anything more from the insurer. I think I could handle the runaround a little better but I hurt my back Sunday at work and have missed work since. So now I have to deal with the workman comp person at work as well. Had to have a drug screen and all that BS, but yet when I tried to get ahold of the workman comp person to see if a visit to the doc would be covered, of course she is not available and didn't bother to return my call. So I went to the doctor anyway and had acupuncture. Who knows if it will be paid for, or if it will have to go on my insurance. I just feel that if the people who were in charge of approving my claim had to deal with the back pain that I have had for 3 years, then there wouldn't be any question that I need this surgery. I am sorry for whining, but I have been drugged up on demerol, vicodin and muscle relaxers for 3 days and I am getting really tired of it.
Wendy V.
on 8/27/03 2:02 am - George, IA
At least your paperwork has arrived at the insurance company. Unfortunately, my paperwork has been sitting at my doctor's office for the past 30 days and nothing has been sent or faxed to the insurance company. Now that is frustrating. We just need to keep reminding ourselves that this will all work out in the end and the results will be worth it. We can't hurry anyone in this world anymore! They take their own sweet time!! Good Luck! Wendy
Sharon B.
on 8/27/03 3:15 am - Missouri Valley, IA
Hi Sheila. Well I am awaiting approval from my insurance company also. I had my 1st consultation on the 18th and the doctor said they would get the letter out within a week. Then she said to expect to wait about 4-6 weeks after they receive it. I contacted a rep. before my consultation with my insurance to see if they will cover the surgery and they said they do. So of course I wish the insurance company would put their stamp of approval on the letter the day they receive it and send it back next day service to the doctor, but I know in reality that that probably won't happen. So I am focusing my anxiety into my work. And I know you can't do that right now. I am just putting this into God's hands. But sure, within a couple weeks I will probably call the dr. office to see how things are progressing. I guess I just wanted to let you know that I too am in the same position. It is all just a big waiting game. But I guess if I were laid up I would inform myself more with reading about nutrition and what effects there are afterwards and do some visualization exercises. Work through the problems now so when you are confronted with them you will have the tools to fix them.
stacyluvbug
on 8/27/03 7:04 am - Fort Madison, IA
Ditto with me also. Ive been waiting sence the 3rd of August. Been round and round with my insurance. Im in the same boat as you and it sucks to be at the insuraces mercy. I just hate the waiting game.
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