Cigna SHBP (again!) online coaching

I've been following the posts on this, but now I have a question. I logged on to My Wellness or whatever it is called. I started the online coaching 2 weeks ago, but now when I log on, it is saying that I'm enrolled in an strength and activity coaching program??, but not the weight loss program. I KNOW that I signed up for the right one, but what is coming up now is not the same thing. Anyone else having this program? I am SO sick of all of this, but I keep reminding myself of the end result, and that this is the only way I'll ever be able to afford the surgery. I AM grateful that I have this option, I just wi**** wasn't such a pain!  Thanks!

It is still not accessible, at any rate. Call the 800 number for the health coaching and see if they can help you. The man I talked to told me they are aware of "a few" people having trouble accessing the site. HA! I wonder what their definition of "a few" is.

I got on this morning for the first time since last Thursday!  Don't know if I'll be able to again, haven't tried yet.

To get to the "HEALTHY STEPS TO WEIGHT LOSS" coaching is a different area than the strength and activity area.

Log onto "mycigna.com"
click on the "my health" tab
scroll down and click on "personal and online coaching programs"
scroll down and click "Healthy Steps to Weight Loss"
click "registration page" 
Log into the coaching from here.  This should get you to the right place.  That stength and activity coaching thing is an 8 week program in a somewhat different place.  VERY CONFUSING!

I was going to the wrong place at first too.  The Cigna reps were giving me the wrond directions.  I would call the SHBP and make a complaint...I think everyone should call and make a complaint every day.

The # is
 404-6556-6322
800-610-1863

Thanks for those numbers!
I am requesting that they send me a written list of the requirements, too.

I'M SORRY YOU GUYS ARE HAVING SUCH A HAR DTIME.  I HAVE BEEN ABLE TO LOG ON AND COMPLETE MINE WITH NO PROBLEMS.  THEY SEND ME AN E-MAIL EVERY MONDAY AND I JUST CLICK THE LINK AND FOLLOW IT.


THERE ARE NO TESTS OR ANYTHING,  HOW DO THEY KNOW YOU ACTUALLY READ THE STUFF?

 I AM ON WEEK 5. 7 MORE WEEKS TO GO, WHICH WILL COINCIDE WITH MY 6 MOS DIET.  BOTH WILL BE COMPLETED IN  APRIL.

There are no tests.. exactly my point.. I have to wait 7 days to read something that takes me about 15-20 mins (at the most) to read.. and then it's stuff I already know.. come on.. that's such bull crap.