Att: SHBP Cigna Members!!!!!!!!!!!!!!!!!!!!!!!!!!!

LaShelle2
on 2/18/09 7:15 am - STOCKBRIDGE, GA
I just got off the phone with James in SHBP Customer Servce.

           There are NEW REQUIREMENTS FOR WLS


You now have to complete a 3-12 week Weight Management Coaching Program. This is in addition to the 6 mos diet!!!

I signed up today.


Please sign up asap.

Call customer service with any questions 1-800-633-8519. Ask for the shbp customer service line.


If anyone knows of any other updates please share. I don't want to get to the last minute and find out I missed something.

               **** I AM AN OH SUPPORT GROUP LEADER ****
WHY I CHOSE DS: 
No dumping.  Highest percentage of weight loss, Best long term results,  Won't regain weight!  Eat normal sized meals,  96% diabeties, 90% high blood pressure, 80% sleep apnea cured.                                    I  MY DS!
My doctor told me to stop having intimate dinners for four unless there were three other people.    ~Orson Wells  

Keek77
on 2/18/09 8:58 am - Rome, GA
I heard about this late yesterday too.  OK so do we have to sign up over the phone?
LaShelle2
on 2/18/09 10:10 am - STOCKBRIDGE, GA
The rep I spoke with told me it is an online course. I signed up online and opver the phone. I don't trust anything they tell me, so I'm covering all my bases just in case.


Can they add new requirements on after you've already started the process? What if you're a week from surgery and they add something else? This is scary.

Has anyone heard of any other changes?

               **** I AM AN OH SUPPORT GROUP LEADER ****
WHY I CHOSE DS: 
No dumping.  Highest percentage of weight loss, Best long term results,  Won't regain weight!  Eat normal sized meals,  96% diabeties, 90% high blood pressure, 80% sleep apnea cured.                                    I  MY DS!
My doctor told me to stop having intimate dinners for four unless there were three other people.    ~Orson Wells  

MelHeath06
on 2/18/09 8:59 pm - Hinesville, GA

Is this new policy for both Cigna and United Healthcare?  Is there any information on the net?

talksoupslp
on 2/18/09 9:05 pm
Just for Cigna.  And it's not that new, but this was information the customer service reps at Cigna didn't have.


Highest Weight/Surgery Weight/Current Weight/Goal
426.4/356/216.8/165?
LaShelle2
on 2/18/09 11:15 pm - STOCKBRIDGE, GA
Am I missing anything? So far, I know of the following requirements:

6 mos M.D. Supervised diet
Psych eval
Nutritionist eval
online weight mgmt coaching program
approval from pcp


Have they added anything else?

               **** I AM AN OH SUPPORT GROUP LEADER ****
WHY I CHOSE DS: 
No dumping.  Highest percentage of weight loss, Best long term results,  Won't regain weight!  Eat normal sized meals,  96% diabeties, 90% high blood pressure, 80% sleep apnea cured.                                    I  MY DS!
My doctor told me to stop having intimate dinners for four unless there were three other people.    ~Orson Wells  

tchrmom
on 2/19/09 6:13 am, edited 2/19/09 6:35 am - Northeast, GA
Okay, here is something crazy - I just called to sign up and no one knows what I am talking about. The rep, Amy, that I talked to said that there was no new requirement. Just the 6 mo diet, nut counseling, pysch eval and the pcp clearance. I am not doubting you - I am just frustrated that there is no good communication!!!


Here is the website to sign up:


https://my.cigna.com/corp/html/mycigna.jsp
LaShelle2
on 2/19/09 10:27 am - STOCKBRIDGE, GA
Well. I plan on completing it anyway just in case. It would be a shame to go through all this and get to the end and have then deny you because of an online class.

Did you speak w/ a shbp rep or a regular rep?

               **** I AM AN OH SUPPORT GROUP LEADER ****
WHY I CHOSE DS: 
No dumping.  Highest percentage of weight loss, Best long term results,  Won't regain weight!  Eat normal sized meals,  96% diabeties, 90% high blood pressure, 80% sleep apnea cured.                                    I  MY DS!
My doctor told me to stop having intimate dinners for four unless there were three other people.    ~Orson Wells  

Keek77
on 2/19/09 11:10 pm - Rome, GA
When I spoke with someone day before yesterday.. he also mentioned a biometric screening.. which is basically a check up that includes.. all vitals and also bloodwork that includes checking your cholesterol, blood sugar, and thyroid. 

When I asked them about the coaching program, I was told I had to sign up for telephone coaching.
Susan82397
on 2/19/09 8:36 pm - Cochran, GA
The rep I talked to knew about it. She also said I had to complete the Health Assessment that is on the mycigna website. I had to include my sugar and cholesterol, which I don't know, so now I have to have more bloodwork done to find that out. Ugh!! I have to keep reminding myself that this will all be worth it in the end!
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