Help/Aetna wants more

Aetna wants more documentation of my office visits to the nutritionst/they have it but its not enough.Please tell me what yours was like when it got sent in.I have a teleconference on Thur.with review boardI have to send that in before that.

Hi I have Aetna also. I went to the nuitritionist and she wrote about all the different diets I had been on. There were about 35. She also included a visit I had made to her. At that time she gave me a diet, she wrote about this also. I wish I had more to help you. Good luck

Hi Lizz,I gave them written info too but they said they want documentation of my visits.Thanks for answering.Audrey

Audrey, They may want copies of your nurtritonist's office visit notes for each of your visits. Vickie J.

Aetna wants office notes and not just a letter. They want the detail and it's spelled out on their website that a letter is not enough, they want the actual work product. If you give them what they require, they will approve you without a problem, but you must jump through all the hoops and there's no getting around them. Good luck, Jan

Happy B'day!! I guess I was lucky, other than the time I met with a nutritionist as part of Dr. Murr's pre-op I have never seen one. I am 23 and hadn't seen a doctor since I was 19 in college so I submitted notes from college where the doctor talked to me about going on Xenical, my ob/gyn notes showing I was over weight at 18 and then the only doctors notes I had since then started in Jan this year for 6mos and I got approved the first time around. I know my doctor was really good about documenting that I was following such and such a diet and she would document that she was asking me to try a new diet. I sent in copies off all of her notes even one time when I went for a sinus infection, if went I would mention my diet and get weighed so it would count. Hope any of this helps! Ashley