Frustrated with my doctors

Ok, I am pretty much 6 months out from my RNY. When I went to see my "surgeon" (I say that in quotes because I haven't actually seen my surgeon since my hospital stay, but his staff knows me...sigh) I was told I am doing great... 98 pounds down and following the program as I should...
They gave me a form to get my bloodwork done. I went the Saturday following and had it done. Just about 2 weeks ago. I have heard nothing from them since. My PCP was copied on the results so I called them to have a copy sent to me... I was told "I'm busy... leave me a voice mail" and was dropped into the voice mail system to leave a message. That was on Tuesday. I gave them a day and called yesterday.. I was told "I'm busy" and they dropped me into the voice mail system AGAIN. So I figured I would call my surgeon. I called and got the results.. they advised me as to what to tweek. I asked for a copy of my levels to be faxed to me... they said "Sure!" like always... I never got it. Called them back... they said "Sure"... never got it.
I understand that doctor's are busy. I understand that I am not the only person they have to focus on. I don't call with the little things. I call when I have genuine concerns or can't find the answer to my questions any other way. I don't have them on speed dial and if it wasn't for the need to fill out insurance forms, I wouldn't know their first names. All I am asking for is a little respect. Being told "I'm busy" just isn't acceptable to me. The doctor's are busy. I get it. But they employ entire staffs of people. Is there only 1 person in the entire practice that knows how to use a fax machine? I believe that the expectation of privacy umbrellas the entire staff in a doctor's office. They all have access to my records. There isn't a single person there who's playing solitare on their state of the art computer that can pause the game long enough to fax me a document? Don't know how to use a fax machine? Fine. How about a copier? I will happily come and pick up the results. I don't normally enjoy being the squeaky wheel so I tend to bite my tongue. But this is just ******g me off.
Anyway, sorry to vent. Just needed to get that out of my system.
-CC

-CC

I know of a couple of people who used that Doctor and had the same issues.  They ended up
changing doctors!   I would keep calling until you get the results you need!  Be a persistant until you get your results, after all .... they are YOURS!  Good Luck!

I've heard a lot of people who have changed doctors. I think he is a great surgeon and does a wonderful job with the actual procedure. I am just not too keen on the follow up stuff. Like I said, I am not a squeeky wheel, so they won't hear from me unless there is a complication, and even then I try and work things out before I call, but there are some things I can't do on my own... for those things, I will turn to them. It would just be nice to have them be there when I do!
What shocked me is that it wasn't only my surgeon! My PCPs staff was giving me trouble too. I called a 4th time and they paged the head nurse... she told me she had gotten my message on Tuesday and I was in "que" and she would get to me later because she was busy with a patient. Normally, my response would be"Oh, ok. No problem" because I can understand. This time I said "Fine. Bye" and hung up. That is not normal for me! I don't get attitudes with people when it comes to a professional situation. I was just fed up with 4 days of waiting! But I guess the attitude worked. She called me back a few hours later to tell me that she didn't have the results, to call my surgeon and even if she DID have them, she couldn't send them to me because they weren't ordered by my PCP. Sigh. That just set me off more. If she had told me that 4 days ago, it would have saved me a lot of time and aggrivation. Hence my frustration! I will be persistant tho. I want a copy for my records and if I have to drive to New Haven to get them, I will.

 The next time they want to get paid, tell THEM that you're busy and that they should leave a voice mail . . .

Hmm.. giving a dr. a taste of his own medicine? I like it! LOL

  What the hell. What's he gonna do - contact you ASAP to discuss it? 

You kill me...

Good luck with Dr. Valin's practice.  I had surgery and followed up almost 2 years with his "office" (wife).  Never saw him again.  Even when I called to request and appt with him...his wife refused to schedule one and gave me a list of "to do things" for 6 months before he would even see me.
This will be their pattern...either you get what you  need when you are in the office..or forget about it.

Yeah I had that doctor also. As you can see, I am going to another doctor for a revision. Sorry that you had to have that experience. My experience wasnt that great either. When I would complain about vomiting, I was told it was in my head. So trust me I understand.

I have not had any of those issues bit I am low maintenance.