DR CARLOS BARBA

tra875
on 2/1/10 8:12 pm

I am writing to inform people of a problem I had with DR. Carlos Barba. I was informed in February of 09 that I was approved for gastric bypass, and that I had to start all my testing. I went through the 6 months of testing that was required, spent alot of money on co-pays and the nutritionist (Melissa was great). I got a date of October 6Th 09. About 2 weeks before my scheduled surgery DR. Barba's office called and informed me that they had made a mistake, and my surgery was never approved! NEVER APPROVED?! Are you kidding me??? I was amazed at the rush to cover the mistake they had made, And not only did they try and make it look like I had known the whole time but refused to give me a full refund of the money spent in their office. Dr Barba did end up giving me back $100 for the drink mix I bought thinking I was having surgery. But it was after fighting for it. He also gave me $150 of the money I spent in his office. Still it does not nearly cover my out of pocket expenses. So BEWARE when dealing with DR. Carlos Barba's office. I know he seems so funny and nice when you first meet him, I am just saying cover your bases. Follow up after you get an approval, call your insurance company and make sure that it is covered. Obviously some of his office workers don't follow through and I ENDED UP HAVING TO PAY FOR THEIR MISTAKES!!! Good Luck!

tobys-mom
on 2/2/10 12:43 am - Bristol, CT
sorry to hear about all the trouble u have had...maybe u can go to a different surgeon with the results of the testing u have had done and start from there.  Will keep you in my thoughts..Kathy
 
  
tra875
on 2/2/10 6:44 pm
I cant go to another DR. The problem is my insurance does not cover Weight Loss Surgery in any form. But DR. Barba's office called and told me I was approved and I was never approved. So it is not a matter of choosing another DR. I wi**** was that easy! So what it boils down to is, if I was never told that I was approved, I would have never spent all the money I did, to prepare for this surgery. Seems so unfair that people cant admit their mistakes, and other people have to pay for them. This has been such an emotional roller-coaster for me and my family.
Tammy M
on 2/3/10 12:33 am, edited 2/3/10 12:33 am - Somers, CT
One of the reasons I switched from Dr. Barba's practice was because of his office staff. For some reason that man can not surround himself with the right people to manage his practice - the turnover was unbelievable - the customer service was inferior - they MOVED the office and NEVER sent notification to the patients. I'm so sorry you have to be a victim of incompetence - I can't even fathom the emotional hell you're going through.....
Warm Regards - Tammy -
Lilypie - (dOEW)preview image
                
cbd06263
on 2/23/11 1:05 am
Hi all,
I also have had many problems with Dr.Barba. They have cancelled many appoinments with me and their office had very little coninitunity within it. I had cancelled an appointment at 4;50 pm one day because of a pending snow storm.The next day there was no snow and I was in the area of their office and they refused to see me.It was only 9;30 in the morning and found it had to believe that they had already filled my slot as it was only for a fill. He only does fills once a month which many doctors do at least every 2 weeks.And he also does no fill at the time of surgey which many doctors do at least put something in the band at the time of surgey. For me this was the last straw regarding the appointment and not being able to be seen that day. I have been a patient for over a year. I then said I would no longer be a patient of there due to this matter and now I am fighting with them to obtain my medical records.They are stating that I MUST come into there offices to recieve my medical records.They have said nothing about a fee in obtaining my medical records though I am aware that they can charge up to .65 per page of my records if they choose to do so.But again they have said nothing and are still refusing me my records.I am now in the process of filing a formal complaint with them regarding this matter.So don't hesitate to do the same in any matter regarding their office.Good luck to all of you on you weight loss journey.Cindy
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