Initially I felt that way about her also but after 5 years of fighting with different insurance companies, she helped me get approved.  She and Dr. Snyder never stopped fighting for me.  My husband was so impressed with them that he had surgery 3 months after I did.  Dolly is very busy but she is the best  patient advicate you can have when fighting for approval.  She will also tell you the truth about your chances and you may not want to hear it at the time, but it is honest.  She can also tell you what works with certain insurances and what doesn't.  Don't give up.  I have been there and I know how anxious you can be to get started on your weightloss journey.  Also, take advantage of the follow up program that Dr. Snyder offers, it is one of the best out there.  They even helped me to keep my breast milk through surgery and after.  How many surgons would have told me it was impossible or not to even try to continue to breast feed?  Most of them, I asked.  I am so pleased with my experience,  I am sure you will be too.

                  Hello kathy, I just had a RNY done on may 13th and they  had me up walking in the hospital and  now I walking every day for 30 min. I do get slugish  threw the day so i drink and energy drink called white lightning  or one called FRS they are a powder and you add to water but it helps me alot  there is no sugar in FRS and white lightning has 2g of sugar  but my dr. said it was fine. it took about 5 day to feel back to normal just for the surgery pain. I hope this helps you and wish you the best of luck......Sandi

Dolly is an extremely busy gal! She is one of the most caring and helpful people you will ever meet! Try and ask the front gals to get her for you or tell her you will stay on hold and wait for her! I promise, its not on purpose, also try an email!! Good Luck!!

I am in the same boat, Stinam!  I have left 2 messages today so looks like I need another couple.  Everyone else there has been so helpful and so prompt but she is hard to get.  I have all my clearances and last I talked to her there was a possiblity of getting surgery this Thurs or Fri and I am on pins and needles waiting.  She has always called back and is always very efficient and professional but isn't as prompt as I'd like sometimes, I guess I need to remember I am not the only patient.  Just editing to add:  I got my call back and it's great news.  She is calling me back shortly but looks like surgery is Thursday, she needed to call the hospital etc. and call me back with details but didnt' see a problem.  And, in her defense, she sounded very rushed and busy.  THANKS DOLLY!!!   Surgery is Thursday at 1pm. 

Has anyone else using Dr Snyder had a ridiculous time trying to communicate with Dolly. I find it takes leaving 3-4 messages before she'll even return a call. I'm SOOOOOO frustrated right now!!!