Insurance cover Psych Eval???

Sloans Lake is requiring a psych eval prior to approval. Has anyone had them refuse to pay for the test even though they are requiring it??? Not only did they tell the psych office that they flat out "don't cover those kinds of services" but they were rude to the lady as well. What's up with people??? We pay them to provide a service, why do they have to be so RUDE??? I'm calling them tomorrow to see what the deal is, but thought I would see if anyone else has been here. Thanks, Kelly

Hi Kelly, I have sloans lake and they paid for my phsyc eval, the only catch was I had to go through Mines and Associates. I would call your benifits coordinator at sloans and find out if that is why they wont pay it. I had to tell sloans lake that I needed the evaluation then they contact mines and give them an approval "code". Hope this helps!