Dolly at Dr Snyders office

I have to say that I am sooo glad I chose Dr. Chae also. I had consults here in Wyoming, none of which were very productive at all. I knew I would have to self pay from the start, so  I checked out a few places. I got a very good rate through Capital One Health care financing. Dr. Chae and his assistant Susie are great, not to mention the dietician (Kelly) who works very diligently with them.
I wasn't aware that I had to pay a $50 fee for the nutritionist on my first follow up visit, and didn't have any extra to spare at that time, so Dr. Chae stepped up and payed Kelly for me, little does he know... I'll be paying him back on my next visit. I really appreciated his help, and I absolutely adore the whole team.

Always glad to hear great things about Dr. Chae. He's a very caring and very thorough doc.
Thanks for letting me put my 2 cents in,
Frankie

amen! amen! amen!!  I can't agree more with all points.  They are a wonderful team!!  I still can't believe they do all that they do and there are only the 3 of them.  Well, maybe there are 4 as I also worked with the lady who actually processes the insurance paperwork. I can't recall her name unfortunately...but she was also an absolute doll and pleasure to work with. 

Thank you so much for for sharing your experience. I am feeling the same way you did. I actually got denied by my insurance company and have to appeal. Dolly basically told me that I was on my own to appeal and there was nothing more she could do for me. I haven't appealed  yet because I'm not sure that I even want to go through Dr. Snyder's office anymore. This is such a major thing that I want to be treated like I matter and not like another number. I've been so dissapointed by my treatment so far by Dolly that it makes me second guess how I would be treated after surgery. If I had an issue is it going to be impossible to get ahold of anyone? Are they even going to care? I am so discouraged right now.

I don't know how to say this, but DON'T GET DISCOURAGED. I completely understand how you feel and I got discouraged and it took almost another year for me to become reinvigorated and fight for myself.  I realized that if I wasn't going to fight for me, no one else sure was going to.  So, I started investigating other options.  At first, I really thought Snyder was the only one performing these in my area.  well, I have since learned otherwise and there are MANY other surgeons within our area that I've heard good things about.  Of course, I am biased and would HIGHLY reccommend Dr.Chae and his staff.  They were indescribably amazing with the entire insurance process.  They really laid everythign out in great detail and were able to keep me on the necessary plan my insurance required to get me approved.  I followed their instructions to a T and they submitted my docments to the insurance in the morning and by the same afternoon I had my approval. WOOHOO!!  For me, they really did everything that they said they would.  I will totally admit that Susie is sometimes hard to get a hold of...but within reason.  She gave me her email address & alternate numbers to reach her and if I couldn't reach her, Kelly (the AMAZING nutritionist) would step up and do what she could as well.  Anyway, it wasn't anywhere near the struggles I experience with Dolly. My ONLY regret with going with Dr. Chae is that I didn't DO IT SOONER!  I regret waiting and letting myself get discouraged and almost giving up.  I would probably be at my goal weight and beyond by now.  but, I am also a very firm beleiver that "all things happen for a reason" and I'm ecstatic about using Dr.Chae, Susie and Kelly!! 
But, there is also a Dr.Metz (i think he's in the north area like Longmont or possibly Greeley) there is also another in Ft. Collins (sorry, I'll have to look up his name again) but I've heard rave reviews about.  I would definitely do some digging and posting here on the colorado forum and get some referrals.  but, definitely don't wait and try not to be discouraged.  Remember, you're worth it!! You're worth fighting for!  You deserve to live a happy, healthy and longer life!!  Feel free to contact me directly....over the next few days I'll dig up the info on the other surgeons I've heard good things about and I have 2 friends also using 2 other surgeons. I'm happy to help you in any way that I can. Plus, we're practically neighbors too! How convenient is that??  I am also attending several of the WLS support groups in the area...maybe you can come to one and we could meet up?  Not to sound like a stalker...I just don't want you or anyone else to get discouraged because of a simple hurdle like this.  We are here to help with those hurdles too.

all the best,
heather

Inique and Stinam,
I am up north too, would love to meet up if you do.  What support groups do you go to? 

Also, wanted to add, Stinam, I did end up going through with lap band with Dr. Snyder, after my initial issues with Dolly she came through for me.  The after care has been wonderful.  Just today I had a question and called and got Amanda and she followed through and called me back 3 times today, each time with more info for me.  the support groups and nutrition classes have been awesome too.  Best of luck in where ever you decide to go. 
Oh and Dr. Metz is with Dr. Brown at Pres/St Luke, i went to that seminar too, but was disappointed the docs didnt' come to the seminar so I didn't pursue them further.