Dolly at Dr Snyders office

Has anyone else using Dr Snyder had a ridiculous time trying to communicate with Dolly. I find it takes leaving 3-4 messages before she'll even return a call. I'm SOOOOOO frustrated right now!!!

 

Trust not the physician.

Wm Shakespeare
  Timon of Athens

I am in the same boat, Stinam!  I have left 2 messages today so looks like I need another couple.  Everyone else there has been so helpful and so prompt but she is hard to get.  I have all my clearances and last I talked to her there was a possiblity of getting surgery this Thurs or Fri and I am on pins and needles waiting.  She has always called back and is always very efficient and professional but isn't as prompt as I'd like sometimes, I guess I need to remember I am not the only patient.  Just editing to add:  I got my call back and it's great news.  She is calling me back shortly but looks like surgery is Thursday, she needed to call the hospital etc. and call me back with details but didnt' see a problem.  And, in her defense, she sounded very rushed and busy.  THANKS DOLLY!!!   Surgery is Thursday at 1pm. 

No, way!.  Dolly has been awesome. I can honestly say that all of the staff members that I have been contact with has been great. High Kudos to Cindy, Corrina, Amanda. They make me feel so good by the time that I leave the office and they have such a good attitude.  zydeko47

Dolly is an extremely busy gal! She is one of the most caring and helpful people you will ever meet! Try and ask the front gals to get her for you or tell her you will stay on hold and wait for her! I promise, its not on purpose, also try an email!! Good Luck!!

I had my surgery with Dr. Snyder and was completely pleased with everything. Hang in there no matter what. They're a good group of people.

Initially I felt that way about her also but after 5 years of fighting with different insurance companies, she helped me get approved.  She and Dr. Snyder never stopped fighting for me.  My husband was so impressed with them that he had surgery 3 months after I did.  Dolly is very busy but she is the best  patient advicate you can have when fighting for approval.  She will also tell you the truth about your chances and you may not want to hear it at the time, but it is honest.  She can also tell you what works with certain insurances and what doesn't.  Don't give up.  I have been there and I know how anxious you can be to get started on your weightloss journey.  Also, take advantage of the follow up program that Dr. Snyder offers, it is one of the best out there.  They even helped me to keep my breast milk through surgery and after.  How many surgons would have told me it was impossible or not to even try to continue to breast feed?  Most of them, I asked.  I am so pleased with my experience,  I am sure you will be too.

I'm glad that you had the surgery. I had mine in February. I've lost 67 lbs so far. I feel great and have so much more energy. It feels great to be on the loosing side doesn't it? Take care.....are you in Alaska?

my husband and I moved to Alaska in Sept.  I miss Denver sometimes and I miss the support groups there.  Even though there are two Dr.s here that do weight loss surgery, neither of them offer  any type of follow up care

Not sure if anyone saw my edit or update to my original post in this thread and wanted to be sure I clarified.   Dolly did call me eventually, she sounded very busy but when she was talking to me she was totally focused on me and my surgery.  She came through for me in a big way and it was worth the wait!!  I am having surgery tomorrow!!  Leaving now for my pre op appt!   I think my pre op jitters, my impatience and anxiousness of wanting to know NOW clouded my rational thinking!!