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We will be changing providers soon due to poor bellsouth internet service this past year.  We've always had bellsouth but this past year we've had so much trouble keeping the internet up and running.  I don't know if it has anything to do with AT&T taking over or what, but we just are not happy with their services. 

When we had Bellsouth (briefly) @ 5 years ago, we had very poor services.  We ended up using our cable company for a package deal, and we have been very, very happy with our cable, internet and phone package deal.
We will have to change to COX in Florida, and we aren't sure about their services?
Hope you find happiness in whatever you have chosen to use.

We plan on switching to cable too and may discontinue phone service all together with the exception of our cells.  We rarely use our land line.

Jackie my daughter and son in law used Cox when they were in Fla and like it. She said they had no problems with the internet or phone. I am thinking that she did a package deal also.

ELLE!! 
You couldn't have had Bellsouth, they no longer exist!! ( LOL). My dh works for AT&T. We have never had any issues with our cable or phone. Anyhow, I am sorry it was not a good experience!!