Hello, looking for others who have seen Dr. Todd
I wasted 18 months and $15.000 out of pocket dealing with Dr. Todd's office. I completed all requirements within 3 months of my initial appointment with him, during which he rushed out to perform a surgery which is totally understandable but still charged me $500+ for an "in depth 60+ minute medically complicated consultation" which was not covered my insurance. In reality I was with him for approximately 8 minutes during which time his office manager kept opening the exam room door and saying she needed to "keep the door open to keep him moving quickly". The lobby and waiting room was full, so there was absolutely no privacy. After all of that, I waited months and months and months and months for authorization and a surgery date with weekly check-ins (which I was also charged for!). Come to find out, I was never sent for authorization, then I was told because it had been so long I would have to start repeating pre-op testing, and it would be several more months before I could get a surgery date "because patients who had all of their stuff together are first priority". I did have all of my stuff together, but staff did not! I also had to repeat tests several times, and make several additional trips to Anchorage because they "forgot" various things, like tobacco screening tests, which I could have done locally. The staff is all around highly incompetent, with very poor patient care/customer service. Dr. Todd would have a more successful practice if he hired qualified staff rather than former patients.
I am four years post op and have nothing but good to say about Dr Todd and his staff. He has been there for me when he didn't have to be and has seen me through two unrelated emergencies( pregnancy related). He even attended my daughter's birth just to take care of me. Whenever I have needed an appointment his staff gets me right in. I live in Fairbanks and they are still accommodating. You have nothing to fear and are in great hands! My surgery was super successful and I have maintained my 140 lb weight loss and am 140lbs.
I went through Dr. Todd two years ago and although all our follow-up appointments were cancelled and we haven't met since I woke up from surgery, I had no complications so I was more than happy to see the nurses there. They are even very nice about giving me lab orders to take to the native hospital and get done for free, then I send them to Dr. Todd's office for review and they call me to tell me how my levels are and what additional vitamins I need (usually always Vit D of course). I still see them monthly for my free Vitamin B12 shot and buy syntrax protein. Yum.