NOT SO HAPPY WITH GROUP HEALTH

I DON'T KNOW WHO TO TURN TO ABOUT GETTING APPROVAL FROM GROUP HEALTH. I HAVE FILED A APPEAL AND DID ALL THE STUDIES THAT MY PRIVATE DOCTOR SAID THEY NEEDED. I DID A SLEEP STUDY, PFT, CARDIAC CATH, PSYCHOLOGIST EVAL, AND NOW I RECIEVE ANOTHER DENIAL. PLEASE IF YOU HAVE ANY ADVISE ABOUT GROUP HEALTH FEDERAL PLAN THAT WOULD BE BENIFICAL LET ME KNOW. THANKS PEGGY

Is the name of the insurance group health or is it Federal government insurance because you're a federal employee? What did the denial say? Did you appeal it?