Talk about a Cardio Workout!

I got home from class last night and there was a 'bill-type-looking' letter from the hospital where I had my surgery last month. I thought, oh, it's just a statement saying this is what they charged, this is what my insurance paid, and I owe nothing. You know "THIS IS NOT A BILL" type thing. Afterall, I met my deductible for the year already. $1250.00!!! I thought I was going to have a heart attack! I just finished paying off all my other medical bills and was looking forward to my first Christmas as an adult where were weren't scraping through! Surely, this must be a mistake!!! After tossing and turning for 2 hours last night, worrying that someone hadn't gotten a referral in properly, they changed my benefits, I misunderstood how a deductible worked... etc... I finally got to sleep. Called Aetna at 7:05am and guess what! They DID screw up. Apparently, the "system" was looking for a referral to the facility and it didn't really need to. So, they got it fixed in about 2 minutes. Can you say, "WHEW!!!"???

Yes I can "Whew"!!!!! It's nice when its someone else's mistake for a change isn't it!!!

Yep! I'm so used to it being my fault I just couldn't believe it could be that easy. I had worked myself up into an imagined 5-month ordeal where I was calling lawyers, fighting with Aetna, crying over a crappy Christmas, etc. Geez, I really need to take a chill pill...

You should have know instantly that it was a screw up - almost anything with the name AETNA attached to it has some kind of screw up!!!!!! Laurie - who has first hand knowledge about Aetna = screw ups!!

Yep, I know, you're right... But, I have to hand it to them, the last few screw-ups they've been willing to fix pretty quickly. I can recall a few years ago having to fight every EOB to the death...

Aya carumba! Glad you got that straightened out. Whew, indeed. Kathy