Eventbrite charges a Ticketing Fee for every paid ticket. The Ticketing Fee consists of a Service fee and a Payment processing fee. These fees are non-refundable.

We understand that life can be unpredictable, and sometimes plans need to change. With this in mind, we have outlined our policies to be flexible to attendees while being mindful of our conference planning requirements. If you need to request any of these options for your attendance, please reach out to us at [email protected]. We're here to help and respond to inquiries within 5 business days.

Bariatric Connect National Conference Refund Policy

Credits: We highly encourage opting for credits, valid for one year and applicable for our next event. This is a great way to secure your participation in our upcoming events without any additional registration hassle.

Ticket Transfers: You may sell your ticket directly to another person. Payment transactions are between you and the buyer. We are not responsible for any disputes that may arise. To complete the transfer, please provide the buyer's name and email for registration update.

Discretionary Refunds: In the case of a refund request for personal reasons, please submit refund requests by August 6, 2024, at least 45 days before the event. Emergency situations beyond this deadline will be considered flexibly on a case-by-case basis.

Mandatory Refunds: In the rare case we have to cancel or postpone an event, full refund of the purchase price are available upon request in compliance with California state law. Requests will be processed within 30 days of the refund request.

Please Note:

• Eventbrite's fee is non-refundable.
• Refunds will be issued to the original payment method and may take up to two weeks for processing. For refunds that cannot be processed back to the original payment method, such as in cases where a credit card has expired or been cancelled, we will issue a refund by check. Please be aware that this process can take up to 60 days.