Has anyone had problems with insurance company asking for too much information?

I have Empire Blue Choice PPO. I have some co-morbidities and an extensive weight loss history. My Dr. submitted info to insurance company and than scheduled tentative surgery date. Now insurance company is requesting diet history, psych evaluation, documentation of co-morbidities etc. Isn't this asking a little to much. I feel as though they're doubting me and am having panic attacks in the process. The Dr's nurse said this is the first time she has had an insurance company ask for so much info. I am very anxious and having panic attacks that they will deny me. I have high blood pressure, high cholesterol and my BMI is 52.8. What are my chances of approval? does anyone have any advice or words of encouragement?

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