What should I make of this?

I just got off of the phone with my insurance company. The lady (which has been the most friendly and helpful person at Aetna) that I have talked to, told me that it says that my claim is still pending, but she asked me to hold on so she could find out what is going on. After a few minutes, she came back on the line and told me that it looks like it was supposed to be approved, but it seems that they forgot to basically click the Approval button. She wrote the correct people a note saying that it was urgent that I know what is going on. I am scheduled to have surgery in 3 days if I am approved. Hopefully I will receive a phone call tomorrow giving me an answer. Has this happened to anyone else, and what was the outcome? I would like to do my happy dance, but don't want to do it to early.

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