HELP! APPROVAL from BC/BS of Texas for PANNI???

I just received denial for tt by BC/BS of TX. I provided letter from DR re: medically necessary & rash photos. Our company contract w/bc/bs ends @ end of Dec-feel they are refusing approval because of end of contract. If you have been approved by them, PLEASE, PLEASE provide what you/your doctor submitted and if possible a link to your letter/info which provided that approval. THANKS FOR YOUR HELP!! Any additional suggestions would be appreciated!

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