Has anyone gotten approved after being denied due to unclear exclusion?

I have Humana Choice care PPO insurance and I have called twice and asked about exclusions in my policy, both times I was told there was no exclusion. Today I got word that I was denied due to an exclusion in my policy that states: any treatment to reduce obesity including, but not limited to, surgical procedures. Now I don't know if I have a chance or not. I have read one other posting about this where the person was in Texas and it was overturned at the panel review. Does anyone in Kentucky have any experience with this?

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