Should I Call My Insurance Company or Let My Surgeon's Office Deal With It- I'm working through the

I am currently in the process of obtaining a consult with my surgeon. In order to get scheduled for a consult you must first attend a group informational meeting. I will be attending the next meeting which is in just two weeks. I will then be scheduled for a consult. I'm guessing that it will take at least two months to get an appointment as the surgeon is very busy. I've been reading everything I can get my hands on about the surgery and insurance. I have BCBS PPO, which is very good insurance but I'm starting to panic. I'm so terribly afraid that for some reason or another I will be denied. When I called the surgeons office to ask about the surgery and see where to start I told the receptionist what type of ins. that I have and she said it should be no problem. She did know that the company requires a three month medically supervised diet so she suggested that I begin that. I'm now in month two of this...I've also prepared a past diet history and am working on a personal letter to the ins. company stating all the reasons I need the surgery. When should I call them personally or should I just let the surgeons office handle all of that?

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