Is it better to Teleconference or show up at appeal?

I have BC/BS Health Options of FL. I was denied the first time for lack of 1yr supervised diet info. I was able to find 8mo worth, so I faxed that in along with 12 appeal letters from myself and family. BC/BS called today and said my hearing is set for this coming week. They gave me the option of Teleconferencing in or being there. I chose to listen in. Should I go? Does anyone know what they will ask or what I can expect? Thanks in advance! :)

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