My insurance changed from Anthem BC/BS to Great WEst/One Health Plan.

I was in process of approval when change occured and I was told that this was exact same coverage as Anthem. I am in process again and Great West tells me that there is a exclusion on my policy that they don't have to cover treatment for morbidly obese. What recourse do I have when I am denied to get them to approve? They apparently told the employer that they were exact same coverage and they aren't giving me the same coverage. What do I do then?

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