Insurance Case Manager?

I've just gotten approval and a surgery date (last week, yay, RNY) from my insurance (Anthem BC/BS) and now this lady is calling me saying she is with my insurance and will be my Case Manager because "we want you to succeed and have all the resources you need". Now that's all well and good and I'm on board with the tone of that, but then I was sent something by my insurance to sign that I agree to be part of the Case Management Plan and how I have the right to end the plan at any time, etc. Something about this whole thing is giving me the jeebies... like this is a wolf in sheep's clothing... like this lady is going to be meddling and pushy down the line (like in a "big brother" kind of way), but I wonder if refusing it might affect my benefits or something. I need to look into it further before signing, but was wondering if anyone had any experience with "case managers" from their insurance. Thanks :o)

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