How can I get my surgeon to send an appeals letter on my behalf?

I completed every test that my surgeon required and was still denied by BSBCNC for controlled hpn. The coordinator also submitted me for lap band surgery instead of the RNY surgery. Also, I had an additional comorbidy that was not filed with my original paperwork. No appeal letter to date and it is going on 2 mos since denial. I am receiving hospital bills for all of my tests which total approx. $4,000 which I can not afford to pay. My coordinator has not returned any of my phone calls to date. Do I have to take legal action to get this ball rolling?

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