B12 shots and other vitamins

My doctor prescribed my b12 along with actigall last week. When I went to pick up my prescription they told me that my doctor did not say I needed needles and that he would have to call it in. I called the office the next day and they said they would call it in but never did. I have been getting the run around and on top of that they never told me let along show me how to do it. I am feeling neglected and Dont know where else to turn. He is the only surgeon in my town who does the surgery. Any ideas?? maybe my PCP?

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