Do you think I need to get a lawyer and do I have a chance to win our approvals?

Okay, my husband and I were both approved for Gastric bypass back in July by Employee Benefit services with just the surgeons letter. When my husband goes for his pre-op visit in October they call and say there not gonna pay that they made a mistake and we shouldn't have been approved. I have both approval letters. They say we do not have 6 month weekly attendence weigh in, 3 of the last 5 yrs. supervised diet. Ok we don't have that. I sent in all the pre-op test we had done, we also have co-morbidities. I sent in over 40 pgs of info for us and they say that they are still not gonna pay. We spent out over a 1000 dollars for pre-op testing based on the approval. I have been told that I have a case and can win it. They are not returning calls and being very rude. What do you guys think?

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