Please explain how I can get in-network bennies for out-network dr.?

I have UHC PPO/GE Preferred, my surgery has been approved, the hospital is 100% covered (its already in-network). However, I have been informed that they will pay out of network for my surgeon because he's not in network. I told UHC that there are NO bariatric surgeons in-network - none, zippo, nada. They said I should ask my dr. office to get innetwork benefits/pmt. Called the dr. office - she said they requested it in the LOMN and it wasn't her job to make sure that this is done - it is mine (ps I have a $5k refundable downpmt on this surgery). How do I go about this - I have spoken w/so many people at UHC I don't know where to go! My approval letter came from Missouri.

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