Getting paperwork to insurance!!

LuvsAnimals
on 8/15/05 10:29 am - douglasville, GA
I have been having problems getting my paperwork sent to my insurance company. I had to complete a six month diet and completed that June 14th. Since then I have been trying to get my paperwork sent in. The bariatric coordinator that my surgeon's office uses has told for the last two weeks that the main surgeon's credentials/accredidation is pending and she hasn't been able to send it for that reason. I don't know what I should do. They have had everything they needed to send it off for three weeks and I am getting very depressed and feeling hopeless. Do you think I should call them back after it has been a week and see if anything has changed??? Thanks, Susan
Susan Bertrand
on 8/15/05 10:37 am - Jacksonville, FL
Absolutely... call them back... and do it everyday until you have satisfaction. I think I might also be concerned about the surgeons credentials/accredidation problems and would be questioning that as well. Keep after them... don't let them slack off... Good Luck, Susan
nonamedamet
on 8/15/05 12:06 pm - GA
Since it was driving me crazy until everything was completed and submitted I drove my doctor's office crazy. Fair is fair, right???? Hang in there it is a rough emotional journey but worth it in the end, in the mean time we are here for you. Hugs and prayers, Theresa
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