I am a posting FIEND!
Keep on them Marcie, you know the squeaky wheel gets the oil. My paper work is in review too, but they said it could take 30 to 45 days before i get an asnwer and i am on pins and needles waiting for an answer. Who is your insurance carrier? Good Luck and God speed for your answer.
Hugs ,karen
Seminole, Fl.