I did it!!

I passed with a perfect score!! WHEW! So glad that is over!
So now if you call DirecTv you might just get me! 

I go live on the phone tommorrow!!

 

Thats great! But I stayed with Dish since my HD service was only $10 bucks more a month.

WAY TO GO!!!! I need a discount!!! Oh yeah and the movie channels for FREE!!!!

Do you have DirecTv? I didn't know you did.
ROFL!

julie....as one directv employee to another, promise me a few things.....

 

if the problem is because the customer is due a "credit" access your resources and do that D**** says.  please oh please please....DONT TRANSFER TO CRG

access all your tools, and shoot, if you have any questions, i will be more than happy to help.

keep a smile on your face when you talk...customers can hear it.

HAVE FUN!

I am all for one call one resolution! And not transferring unless we have to!
I sure hope I don't get any calls I have to send to CRG EVER!!! 
But, I am sure one day I will!
I will follow D**** to the letter that's for sure. Don't know what I'd do without her! lol

Thanks!! Looking forward to a great day tommorrow.
My TL is Gloria out of Tennessee.
It is so great to be able to work from home. That is the best part! 
But in some ways it's not so great when you can't turn around and ask for help without Quickcomm! lol

How are you Marla? I sent you a text!! What are you enjoying most these days? Looking forward to next week and moving on to new things??

Congrats!!

Way to go Julie.  I'm sooooo glad you made it, can't wait to talk to ya!

Julie,
Congrats on your test score...we knew you could do it!

Hugs,
Beth