waiting for a surgery date....
You can always call back and say that (whoever it was) called and you are returning her call from yesterday) and see if they put you through. If tthey ry to give you voicemail, explain, that you are getting ready to leave for work and don't have access to a phone at work and if possible you don't mind being put on hold since you are returning "her call and willbe willing to wait till she is available. Use whaever name was given if you have it. Kindess works wonders..
Wiggly